NEW SAFETY PROTOCOLS IN RESPONSE TO COVID-19
Integrated Aesthetics will be open for business beginning on Monday, May 11th. We want you to know what to expect – things will be a little bit different. These changes will be in place for the foreseeable future and are there to ensure your safety and well-being, and that of our staff.
These processes are new at Integrated Aesthtetics but some things will never change. We will always provide you with the safest, most effective treatments at the most affordable prices so that you can look and feel your very best.
Caring for you is our privilege and we cannot wait to spend time with each one of you.
New Check-In Procedures
Everyone will sign our COVID19 disclosure and have their temperature checked prior to any treatment. You can feel confident that we will not treat patients who are exhibiting symptoms, who have traveled abroad within the last 14 days of their appointment, who have a temperature of over 100.3, or who have been exposed to a known exposure event. Any patient who is exhibiting signs of illness at their appointment will be asked to go home, to contact their primary care provider and to reschedule after 14 days.
No Waiting Room, No Additional Guests
We ask that you remain in your vehicle in the parking lot prior to your scheduled appointment time. Please call or text when you arrive at our parking lot and we will contact you when the doctor is ready for you. Please leave unnecessary personal items in your car as possible, within safe reason, including large coats, extra bags, etc.
We ask that you come alone to your appointment. For the time being no additional quests will be permitted. There will be no exceptions to this policy for any reason.
Masks & Gloves
As a medical office, we have always practiced strict safety protocol. Because of the COVID-19 crisis will be doing even more to keep you safe. Our staff, including reception, will wear masks and gloves. We require that you also wear a mask in the office when possible. Feel free to use a scarf, bandana or similar if you feel more comfortable utilizing this source of protection. Until the pandemic situation dictates otherwise, the use of masks by patients is mandatory and non-negotiable.
Increased Cleaning Protocol
Our common areas and treatment rooms will be sanitized between patients and throughout the day with hospital-grade cleaners. As a general statement, we will be increasing the level of detail and frequency of office cleaning. We have removed all magazines, samples and other loose items from the waiting and treatment rooms so that efficient sterilization can be performed between each patient.
In an effort to eliminate unnecessary contact, we will offer the option for patients to provide an updated credit card prior to your appointment and we will charge that card for services. Apple Pay is another convenient contactless form of payment that can be utilized. Receipts will be emailed to the email address on file.
This option is not mandatory but it is an option for patients who feel more comfortable with as little personal contact as possible.
Third Party Vouchers
Patients who have purchased a third party voucher prior to March15, 2020 can rest easy. The expiration date for those applicable purchases have been extended for 1 year from the date of purchase. Vouchers that have expired prior to March 15, 2020 are not included in the extended expiration date offer. Vouchers purchased after May 11, 2020 are not included in the extended expiration date offer.
If you have any questions or prefer to receive a refund for your voucher please contact us or the vendor from where your voucher was purchased.
We want to remind our patients that we take care of aesthetic procedures, providing minimally invasive cosmetic procedures to help reduce the visible signs of aging. We are currently not accepting new Primary Care patients. If you need medical care for cold, flu or Covid-19 symptoms, please seek help from your family practice provider or an urgent care.
Our offices are open for scheduled aesthetic or DOT physical appointments. However, if you have flu like symptoms, please do not come into our office.
Some General Guidlines
Each of us should follow these commonsense guidelines:
If you have flu-like symptoms or have been exposed to someone who has Coronavirus, do not come into our office.
We encourage everyone to avoid handshakes or physical greetings.
Use personal hand sanitation often and keep homes surfaces clean.
Avoid large gatherings of people.
Visit the CDC’s website for latest information on COVID-19.